- PTS (Project Tracking System)
- The PTS allows
tasks to be tracked within a workgroup. PTS is a purely
web-based system, using mSQL as the backend database engine. The
interface itself is written with PHP/FI. Thus, the system can be
accessed from any operating system that provides a tables-capable
web browser. Supports hierarchical (nested) tasks.
Do not confuse this PTS with another, by the same name, listed
below.
- WISE (Web-Integrated Software Environment) Version 1.0
- The
WISE package hails from NASA. A fully-customizable
task-tracking package. The WPL (WISE Programming Language) allows
the sequence of stages that a task goes through to be configured
in a completely flexible manner. In addition, roles with
password-restricted role-privileges can be defined so that
only certain individuals/groups can make changes, approve, advance,
etc. any given task from stage to stage. The interface is entirely
web-based, the project information is stored in an mSQL database.
Includes ability to generate time-history graphs and summary bar
charts. Since the interface is entirely web-based, tasks and
reports can be accessed and managed from any operating system that
supports a web browser.
The original distribution will
not compile under Linux. A patched version can be found here:
wise-1.0e.tar.gz. The lsm is
here. This patched version
includes a sample template appropriate for bug tracking, including
roles for the defect originator, developers, builders, testers and
managers.
- FootPrints
- UniPress Software, Inc. has
released a Linux version of its
FootPrints (TM)
helpdesk automation software. This Java/WWW-based package records
and tracks problems, solutions, bugs, change requests, and any
related information, and makes the information available to anyone
with access to the Internet or Intranet.
FootPrints is fully customizable, extending the product's functionality
beyond a helpdesk system to a custom tracking system. Fields may be
created and named to fit the specific needs of a specific project.
With support for character, integer, float, choice, date, mail,
website and ftp field types, users are able to easily alter and then
automatically integrate new fields into the FootPrints desktop.
As of May 1997, the FootPrints Starter Pack includes the server
software and 3 licenses and is priced at $1995. Additional licenses
are available at $495 each.
- ConSol* CallManager
- The
CallManager from ConSol*
is a Helpdesk application coupled to an RDBMS back-end. Written
in Java 1.1, its highly portable: it runs on Solaris 2.x, Linux,
HP-UX 10.x, SGI Irix 6.x, IBM AIX, Windows/NT, Windows95 and others.
The database access is through JDBC, and so any database with JDBC
drivers is supported (this includes most of the usual
Linux favorites).
- SIS
- The SIS
package accepts problem submissions via a web page. A summary table
can be viewed as a web page. This is a good basic package, although
the current version (Version 0.5) is missing some important
features, such as summary table by problem type, by owner, by
originator, etc.
- Synchronize on Linux
- The Synchronize
from Crosswind Technologies
package provides the ability to schedule appointments, meetings
distribute agendas and memos, assign and track tasks, and send
out reminders. Users can access individual and group calendars,
use pop-up notes, and access automatically updated to-do lists.
Commercial product.
- GNATS aka PRMS
- The
GNATS/PRMShails from the GNU folks. Venerable old command-line,
e-mail based system. Widely used. Latest production version appears
to be 3.2, dating to December 1993. The
latest beta is 4.0, dating to December 1996. Support available
from Cygnus Solutions.
Latest enhancements include wwwgnats, a web interface, and Tkgnats,
a Tk interface.
Offical GNATS v3.2 FTP
Site.
Do not confuse with the GNU GNAT tool, which is an Ada95 compiler.
- RUST (Requests, Users, and Sys-admin To-do Tracking System)
- The RUST
E-mail based trouble-ticketing system. Supports multiple mailing lists.
Designed for and deployed as part of a help-desk automation tool.
Newer versions include an X11-based GUI, and a simple web interface.
Actively maintained.
- frontdesk
- A mail sorting / trouble ticketing system. See
http://sunsite.unc.edu/pub/Linux/system/mail/mailhandlers/frontdesk-0.1.lsm
The LSM entry reads: "Frontdesk is a set of scripts that put
incoming mail into threaded queues which can
be accessed via the web. Very useful for
customer support and bug tracking. Some work
needed to get this to work. "
- PTS (Problem Tracking System)
- The PTS
An X11R5/6 & Athena widget based application. No longer in active
development.
Not to be confused with similarly names web-based PTS system
above.
The Official
PTS FTP Site
- MS Project on Linux
- Microsoft Project has been reported to run under the Willows
Software emulation package; it also runs well under Wabi.
Some comments from an user:
>It has severe problems with handling resource balancing, which was
>supposedly one of the reasons for going with a full-scale PM package.
>The project I'm on at work used to be tracked using MSP; they've moved to
>using spreadsheets, because it just isn't adequate for managing large
>projects. The PM crew probably ought to be using something like Project
>Workbench, which is apparently a *far* sight better than MSP.
Pluses include that MSP supports Gantt charts, minuses is that this
is a non-configurable, single-user system in the Windows tradition.
- Open Track
- The OpenTrack
defect and enhancement tracking system comes from OSF.
Defects/change requests are stored in a flat-file system.
Includes a TCL interface.
Available on source-code form, but has not been explicitly ported to
Linux. Does not appear to be in active development, or to be supported.
Latest version, 3.03 appears to date to December 1995.
- REQ
- The REQ
request system, e-mail based.
A set of perl scripts, with tcl/tk and emacs interfaces.
Pluses: multi-OS support.
Minuses: Current version lacks ability to easily support
multiple mailing lists.
Latest version that I can find is Version 1.2.7 from November 1994,
at above URL.
- NEARNET
- The NEARNET Ticket
System. Based on the MMDF mail system, no sendmail support.
Requires Informix database.
Version problems?:
Version 1.3b
from May 1994, although above URL gives the same version, but much
larger size, and a 1996 date.
- Queue-MH
- The Queue-MH
is a set of MH-based scripts for tracking problem reports using
the MH mail system.
- MARS
- The MARS
(Machine Automated Response System) seems to be an old, e-mail based
trouble-ticketing system. Development appears to have stopped in
October 1993; that is the date on the seemingly latest version.
Assorted list of project management, bug tracking, trouble-ticketing and
help-desk management packages for Linux.